Introduction
At Fantom Software, we focus on customer satisfaction and quality products. This policy explains when and how refunds may be given.
Eligibility for Refund
You may request a refund if:
- The plugin or service does not work as described
- There is a major issue that cannot be fixed
We will try to resolve the issue before approving any refund.
Refund Process
To request a refund, contact us at:
Email: [email protected]
Please include full details of the issue. Our team will review your request carefully.
Time Frame
If approved, refunds are processed within 7–10 business days.
You will get a confirmation once the refund is started.
Limitations
Refunds will not be given in these cases:
- Minor issues that do not affect main use
- Product used beyond its normal purpose
- Change of mind after purchase
- Issues caused by third-party plugins, themes, or wrong setup
Support First
We strongly recommend contacting our support team before requesting a refund. Most issues can be fixed quickly.
Contact Us
Email: support@Fantom Software.com
Phone: +1 2186839086
Address: 30 St Wyoming, USA 82801
Company Information
Fantom Software is part of ValuesDigital LLC. We provide WordPress plugins and digital services worldwide.